PRIVACY POLICY

The privacy policy describes the principles of processing information about you, including personal data and cookies.

General Information

This policy applies to the website www.alumglass.eu, operated by Alumglass Sp. z o.o., Rolna 191/193, 02-729, Warsaw. The operator’s contact email address is alumglass.eu@gmail.com. The operator is the data controller for the personal data voluntarily provided on the website.

The website processes personal data for the following purposes:

• Newsletter management

• Online chat conversations

• Classified ads system

• Handling inquiries through forms

• Fulfilling ordered services

• Presentation of offers or information

The website collects user information through voluntarily submitted forms and by storing cookies on end-user devices.

Data Protection Methods

Login and personal data entry areas are secured with SSL certificates to encrypt data during transmission. Two-factor authentication and regular password changes enhance login security. Data backups are performed periodically to safeguard information.

Regular software updates, including security patches, are applied to protect against vulnerabilities.

Hosting

The website is hosted by another company, which maintains server logs for technical reliability. Logged information may include:

• URL identifiers

• Request arrival time

• Response time

• Client station name (identified by HTTP protocol)

• Error information during HTTP transactions

• Referer link (previous page visited by the user)

• User’s browser information

• IP address

• Diagnostic information related to service ordering processes

Your Rights and Additional Information on Data Usage

You have the right to request access, correction, deletion, restriction of processing, and data portability. In certain situations, personal data may be shared with recipients such as hosting companies, mail operators, chat solution operators, authorized employees, collaborators, and marketing service providers. Personal data will be processed for no longer than necessary, and marketing data will not be processed for more than 3 years.

You have the right to object to processing based on legitimate interests, including profiling, except where there are compelling legitimate grounds for processing that override your interests, rights, and freedoms.

You can lodge a complaint with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw. Providing personal data is voluntary but necessary for website usage.

Information in Forms

The website collects user-provided information, including personal data, voluntarily submitted through forms. Information about connection parameters (time, IP address) may be logged. The context and description of each form clarify its purpose.

Administrator’s Logs

User behavior information may be logged for site administration purposes.

Significant Marketing Techniques

The operator uses Google Analytics for statistical analysis, employing cookies for user preferences. Remarketing techniques, Facebook pixels, heatmaps, and automated service actions may be utilized.

Cookie Information

The website uses cookies for session maintenance, marketing purposes, and analytics. Two main types of cookies are session cookies (temporary) and persistent cookies (stored for a specified time or until deleted by the user).

Managing Cookies – How to Express and Withdraw Consent

Users can manage cookie settings by adjusting browser preferences. Disabling necessary cookies may affect website functionality. Instructions for managing cookie settings are provided for various browsers.

• Edge: https://support.microsoft.com/pl-pl/microsoft-edge/usuwanie-plik%C3%B3w-cookie-w-przegl%C4%85darce-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

• Internet Explorer: https://support.microsoft.com/pl-pl/topic/jak-usun%C4%85%C4%87-pliki-cookie-w-programie-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

• Chrome: https://support.google.com/accounts/answer/61416?hl=pl&co=GENIE.Platform%3DDesktop

• Safari: https://support.apple.com/pl-pl/105082

• Firefox: https://support.mozilla.org/pl/kb/ciasteczka

• Opera: https://help.opera.com/pl/latest/web-preferences/